Dialog joins the NCS Group

As Australia’s largest privately owned application software services organisation, the Dialog Group has over many years been approached by international organisations seeking to gain a significant presence in the Australian market. In the last few months, meaningful discussions have been taking place with one such company – NCS, a subsidiary of Singtel and a sibling of Optus. These discussions have matured to the point where agreement has been reached to sell Dialog to NCS. In making this decision, what was of paramount importance to the current owners of Dialog, is that NCS has a very similar corpoprate ethos, way of doing business, approach to dealing with clients and approach to engaging with its people.

NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 55 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation – go to ncs.com for more background on NCS.

Dialog’s core application software services development strength, it’s market leadership in testing services, and it’s offering in Microsft ERP solutions, digital and big data analytics in combination with NCS and NCS Next’s AI, cloud, 5G, and Data Services provide the opportunity for Dialog clients to benefit from an enhanced range of digital transformation products and project capability.

Dialog will continue to operate as a corporate entity within the NCS “family”, working closely with the NCS Next Development Centre in Melbourne and other NCS business groups, including recent cloud specialist acquisitions – Riley and Eighty20 Solutions.

Alan Key will remain as Dialog’s CEO reporting directly to Ng Kuo Pin, NCS’ CEO based in Singapore. Dialog’s management and delivery teams will continue in their current roles. Dialog is very focused on ensuring that the change of control transition and ongoing operations will be seamless with no disruption to it’s day-to-day business activities and the services they provide to their valued clients. This objective is supported and facilitated by the excellent corporate cultural fit between NCS and Dialog. In short, Dialog will continue to operate has it has done with upside though extensive Pan-Asia reach.

The Dynamics team that you have got used to working with is the same team and nothing changes. We value our clients and look forward to continuing working with you. Feel free to contact us on dynamicsinfo@dialog.com.au or to reach out to your Account Exec if you have any further questions.