N&A Group

N&A Group is a leader in the Australian fresh produce industry. Since its humble beginnings in Haymarket, Sydney, in 1956, the company has expanded to include growing, packing, distribution and export of fresh produce, including organics.

Previously hampered by a cumbersome, manual tracking system which saw precious hours wasted in processing orders for fresh produce, N&A Group engaged Dialog to implement LINKFRESH™ – a real-time ERP system that provides complete visibility, traceability and accountability into all goods, all of the time. Read more>>

Carers Australia

Carers Queensland (CQ) is the peak body representing the state’s 474,000 unpaid family and community carers. While they do not directly deliver care services, CQ provides a single voice for carers and ensures the support they require is provided by government and the community more broadly. CQ deliver programs throughout the community often with multiple funding sources and spanning multiple financial years and have struggled to manage these with their current finance package.

CQ came to Dialog Dynamics for a financial management solution based on our reputation in the Not-for-profit sector and were already aware of Microsoft’s Dynamics NAV product. After initial consultation, no requirement for customisation was identified and this, along with their desire for a true SaaS product made them a perfect candidate for Microsoft’s soon to be released “Dynamics 365 Business Central” (365BC). As 365BC shares the same mature codebase as Dynamics NAV2018, configuration and migration of master data is underway using Dialog’s RapidStart methodology and will be uploaded to 365BC on an Azure tenant when available for deployment in July 2018.

With the combination of a lighter implementation approach and the release Microsoft’s first SaaS ERP option for the mid-market, the Dynamics department believe CQ will be the first of many businesses to implement a Microsoft ERP that may not have found a suitable product from the vendor until now.

Neo Products

NeoProducts is an engineering company that delivers innovative solutions to streamline complex processes and deliver efficient customer service. Founded in 1987, it has over 60,000 deployments in Asia Pacific and Europe. It helps clients in the retail, racing, wagering, healthcare, border control, education, corrections and community and government sectors to deliver self-service sales and information to their customers and citizens. If you have used a Fuji kiosk to print your photos then you have used a NeoProducts product.

Neo Products went to market to find a solution that would assist it in delivering a leading solution for not only their existing business solutions but also for the long term. After being shortlisted, Dialog showcased the powerful capabilities of Microsoft Dynamics NAV and after 2 proof of concepts Dialog was chosen as the preferred vendor.


Tech2 is a business with a strong focus on market-leading customer service for NBN installations, in-home audio visual installations, desktop support with a large field force and in house support team.  Managing the operation of these multiple business streams required a new integrated business system that was able to provide the executive team with diverse and timely information.

With a strong leaning towards Microsoft technology, tech2 chose Dynamics NAV as that new platform.  Dynamics NAV was targeted specifically at providing Multi-Company Financials, Payables including RCTI, Job Costing for the NBN  and AV installation work, invoicing for the variety of revenue streams, receivables, financial reporting and integration to operational & field service systems.


With North American Headquarters located in Dallas Texas, Intelledox has offices in Sydney, Canberra, New York, Singapore and Dublin. More than 250 global customers and millions of users trust the Intelledox Infiniti platform. Intelledox aims to be the global leader in digital transaction management software with a footprint across Financial Services, Insurance, Government, Education and Health using both a direct and indirect model to go to market.

In early 2018 Intelledox was looking for a new ERP and integrated Payroll to support their growth and future expansion plans. Dynamics NAV and Dialog’s integrated Payroll, Payfocus, were selected with Dialog implementation services. The overall project provides Intelledox with Financial and Management Accounting, Project Management, including remotely entered timesheets, for costing, billing and management of consulting assignments along with Invoicing for non-Project related revenue such as software licenses, subscription licensing, training, hosting and support services. Payroll was implemented in parallel with the ERP. With great work form the Intelledox team working with Dialog, the new systems went live in July.

Fred IT Group

The Fred IT Group recently marked their 25th anniversary with the implementation of Dynamics 365 for Finance and Operations, Enterprise edition as their core ERP system across all operations in Australia. Based in Melbourne and with offices in all states, Fred IT is the largest IT solution provider to the pharmacy industry, providing on-premise and cloud based solutions to over 70% of pharmacies in Australia. Fred IT is part of the Telstra Health group. After an analysis & design phase in Q2, Dialog Dynamics started a rapid implementation project in July to implement Dynamics 365 Operations by 1 November. The project included core financials, customer billing, receivables, fixed assets, procurement, payables and inventory, with a number of key customisations to enable a single customer view across all entities within the group.

Delivered on time and under budget, the new system forms the basis for Fred IT’s Health365 program to transform their internal business systems and processes. Future phases will include retail, sales and marketing, project management, HR and an upgraded employee self-service portal.

Continental Biscuit Manufacturers

Continental Biscuit Manufacturers chose Microsoft Dynamics AX as the integrated production, logistics and management system needed to manage the complexities of stock tracking required in the food industry.


Hear how FieldOne Sky gives organisations the capability to drive all the way down to the field level and gain greater visiblilty across their business practices.

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