The best customer experience in the electrical services space is simply getting the job done on time and on budget.
Effective scheduling of technicians with the right skills and inventory allows Electrical Services companies to complete more work in less time, driving a better bottom-line.
Microsoft Dynamics 365 for Field Service provides the capabilities needed to ensure the right technician is in the right place, at the right time, with the right resources.
The business will gain automated workflow and data capture; saving technicians precious time spent on paperwork. Advanced scheduling and routing optimisation will maximise operations.
Businesses will experience a reduction in costs, whilst improving customer experience and loyalty, and driving more revenue.
Collaborating one or more applications from Microsoft Dynamics 365 Customer service along with Dynamics 365 for Field service, will provide functionality and processes to cater for tender management as well as marketing and Account Management.