Facility Management encompasses multiple activities to ensure functionality of the built environment by integrating people, place, process and technology.
The provision of quality service is mandatory, and requires smooth operation of all elements of the clients’ infrastructure and continuous management of their facilities.
Strict control of internal and external resources is essential, as is management of a diverse workforce of on-site and field employees, contracts and vendors.
Dynamics 365 for Field service addresses issues specific to facility management organisations. Companies will experience a reduction in costs whilst improving customer experience, creating greater customer loyalty and driving greater revenue.
Facility Management businesses will be able to maximise operations and utilise people, third-party resources, and inventory in the most efficient manner.