Medical and Diagnostic
The focus in medical device companies has been on field service as a primary source of revenue.
Medical and Diagnostic organisations are responsible for the management of contracts, warranties, and agreements based on customers, assets and vendors. Essential to their success is the proficient scheduling of technicians based on skills, certifications, location, and availability to meet customer expectations.
Microsoft Dynamics 365 for Field Service provides medical and diagnostic companies with the ability to maximise their operations and utilise their people, assets, and inventory efficiently. By streamlining business processes, companies will see a reduction in costs, whilst improving customer experience, building greater customer loyalty and driving more revenue.