Intelledox chose Dynamics NAV and Dialog’s integrated Payfocus Payroll as their new platform

With North American Headquarters located in Dallas Texas, Intelledox has offices in Sydney, Canberra, New York, Singapore and Dublin. More than 250 global customers and millions of users trust the Intelledox Infiniti platform. Intelledox aims to be the global leader in digital transaction management software with a footprint across Financial Services, Insurance, Government, Education and Health using both a direct and indirect model to go to market.

In early 2018 Intelledox was looking for a new ERP and integrated Payroll to support their growth and future expansion plans. Dynamics NAV and Dialog’s integrated Payroll, Payfocus, were selected with Dialog implementation services. The overall project provides Intelledox with Financial and Management Accounting, Project Management, including remotely entered timesheets, for costing, billing and management of consulting assignments along with Invoicing for non-Project related revenue such as software licenses, subscription licensing, training, hosting and support services. Payroll was implemented in parallel with the ERP. With great work form the Intelledox team working with Dialog, the new systems went live in July.

Dynamics NAV Implementation and Support Services for NeoProducts

NeoProducts is an engineering company that delivers innovative solutions to streamline complex processes and deliver efficient customer service. Founded in 1987, it has over 60,000 deployments in Asia Pacific and Europe. It helps clients in the retail, racing, wagering, healthcare, border control, education, corrections and community and government sectors to deliver self-service sales and information to their customers and citizens. If you have used a Fuji kiosk to print your photos then you have used a NeoProducts product.

Neo Products went to market to find a solution that would assist it in delivering a leading solution for not only their existing business solutions but also for the long term. After being shortlisted, Dialog showcased the powerful capabilities of Microsoft Dynamics NAV and after 2 proof of concepts Dialog was chosen as the preferred vendor.

Carers Australia Chose D365 Business Central as their Financial Management Solution

Carers Queensland (CQ) is the peak body representing the state’s 474,000 unpaid family and community carers. While they do not directly deliver care services, CQ provides a single voice for carers and ensures the support they require is provided by government and the community more broadly. CQ deliver programs throughout the community often with multiple funding sources and spanning multiple financial years and have struggled to manage these with their current finance package.

CQ came to Dialog Dynamics for a financial management solution based on our reputation in the Not-for-profit sector and were already aware of Microsoft’s Dynamics NAV product. After initial consultation, no requirement for customisation was identified and this, along with their desire for a true SaaS product made them a perfect candidate for Microsoft’s soon to be released “Dynamics 365 Business Central” (365BC). As 365BC shares the same mature codebase as Dynamics NAV2018, configuration and migration of master data is underway using Dialog’s RapidStart methodology and will be uploaded to 365BC on an Azure tenant when available for deployment in July 2018.

With the combination of a lighter implementation approach and the release Microsoft’s first SaaS ERP option for the mid-market, the Dynamics department believe CQ will be the first of many businesses to implement a Microsoft ERP that may not have found a suitable product from the vendor until now.

Microsoft Dynamics 365 – Rethink what’s possible for your business

Microsoft Dynamics 365 provides organisations with end-to-end intelligent business applications in the cloud. By bundling current Microsoft Dynamics ERP and Microsoft Dynamics CRM into a single solution, organisations are able to choose the purpose built App or Apps specific to their business needs.

The featured Apps are able to be independently deployed, allowing users to buy the Apps that will enhance business operations and enable business growth.

Featuring Apps for functions including: Sales, Financials, Retail, Field Service, Operations, IoT, Power BI, Project Service and Customer Service, Microsoft Dynamics 365 allows organisations to rethink what’s possible.

What is Microsoft Dynamics 365?

Start with the right fit for your organisation & grow at your own pace in the cloud

Microsoft Dynamics 365 Apps have been purposefully built to be easily and independently deployed. Allowing you to find the you to find the right fit for your role, business and industry, while only paying for what you need.

The featured Apps fit with your current systems and business demands, and work together seamlessly. So that as your business grows you have the flexibility to mature with ease whilst running your entire business in the trusted Microsoft Cloud.

Empower employees with productivity tools surfaced in context of processes

The seamless integration between Microsoft Dynamics 365 and Office 365 enables the structured workflow of organisational processes and applications to connect with the unstructured work of productivity and collaboration. Allowing you to empower employees.

Lead employees to optimal outcomes with intelligence embedded in processes

Microsoft Dynamics 365 has the capacity to infuse big data, advance analytics and IoT into processes out-of-the-box, to ultimately guide employees and customers alike to optimal outcomes.  with predictive insights, prescriptive advice and actionable next steps. Data and insights can be transformed into action for intelligence where it’s needed.

Remain nimble & adapt in real-time with extensible applications & platform

Microsoft Dynamics 365 gives organisations the ability to adapt and innovate in real time with flexibility. The flexible applications allow the user to compose, modify and extend processes, thus empowering business users to change and adapt without traditional IT.

Reimagine your business model with a common data model and a flexible, extensible business application platform.

If you’re ready to rethink what’s possible for your business, please click here to get in touch with one of our D365 Experts.

Protect your Network, Data and Identity – An IT Security Webinar

Protect your NETWORK. Protect your DATA. Protect your IDENTITY.

We live in a data and technology dependent world in which protecting your business data is critical.

In the battle to defend your business data and technology, you need an edge. You need the ability to operate within your business environment and have the peace of mind knowing your data is protected in the event of user errors, security breaches, hardware failure and viruses.

What’s the risk of ignoring data security?

It’s not just malware, hacking, viruses, spam and online scams that may put your network and data at risk. A poorly secured mobile device or disgruntled employee could prove just as dangerous and allow criminals to steal private data. Furthermore, having a poorly designed and managed backup and disaster recovery plan places your entire business at risk.

Don’t wait for a Disaster!

Online security is vital to protect your businesses virtual assets (electronic data) and IT systems. Knowing about data protection and maintaining a secure online presence will result in building your customers’ trust and help you to meet legal obligations, including privacy laws.

Why watch the recording?

Prevention. The majority of security businesses operate at the point of patching rather than preventing breaches. All Secure IT Services designs and architects solutions with security in mind so as to prevent breaches, rather than simply patching them at the time of crisis.

In the current landscape, a security breach is almost certain. Engineering your IT systems to assume breach is essential to prevent disruption to business operations, minimise long-term loss of data and protect your business relationships.

This Webinar recording will provide you with the opportunity to hear first-hand from Juraj Benak, industry specialist and Founder of All Secure IT Services.

With over 20 years’ experience in the IT industry, Juraj has worked for a diverse range of industries including multinational IT companies, and financial and academic organisations. With extensive experience in the IT security landscape, Juraj is well-suited to and passionate about sharing his IT security knowledge.

Watch the Webinar recording below.

Contact us

For more information please contact us.

Microsoft Dynamics NAV 2018

On the 1st of December Microsoft launched Dynamics NAV 2018

In Microsoft Dynamics NAV 2018 we see deeper integration of Dynamics NAV and Microsoft products by connecting them with each other in the same business environment, the new software also has a new, modern, state-of-the-art extensibility model which will enable to extend and customise your current Dynamics NAV solution to further fulfill your business needs.



We are really excited to share with you some enhancements and new features in Microsoft Dynamics NAV

Power BI reporting

Dynamics NAV provides Business Intelligence in the place and time you need it. With the new Power BI reporting control, you can gain awareness to your Power BI reports by making them visible from within the most highly-used lists in Dynamics NAV. Not only are you able to view Power BI reports you select, but you can also interact and filter the reports by selecting records from the associated list page.

If you are using Azure Active Directory, just sign in and we’ll do the rest. During the sign in process, the Dynamics NAV connector will auto discover any tenants you are associated with and automatically create the connection to them. That’s it!

Updated integration with Dynamics 365 for Sales

The assisted setup helps you synchronize your data across Dynamics 365 and NAV 2018 in a few steps. The existing integration with the app formerly known as Dynamics CRM has been rebranded and simplified to work better out of the box.

The connection setup guide now includes coupling of salespersons to users of Dynamics 365 for Sales as this is a prerequisite for any synchronization of data between Dynamics 365 for Sales and Dynamics NAV. The synchronization runs in the background so that the user can continue working.

New functions include the following:

  • You can specify a salesperson/purchaser code for user accounts to streamline your marketing reporting.
  • To increase sales people’s productivity in managing opportunities and to provide a more fluid experience for phone and tablet devices, you can set default chances of success in the sales cycle stages in opportunity management.
  • You can send a sales quote to a contact without having to create them as customers first. With contact profiling, you can create profiles for your contacts to help segment and classify contacts according to different profile attributes.
  • You can get sales orders from Dynamics 365 for Sales with write-in products transferred to Dynamics NAV. When transferring write-in products, you can map each product to a specific item or resource in Dynamics NAV.
  • Sales orders from Dynamics 365 Sales can be automatically converted to sales orders in Dynamics NAV without manual intervention.

Finally, the length of the connection string is extended from 250 symbols to almost unlimited and is now stored as a blob.

User Tasks

The new User Tasks allow you to create tasks to remind you of work to be done. You can create tasks for yourself and assign tasks to others or be assigned a task by someone else in your organization.

Employee ledger entries

In general journal lines, there is a new account type and new balancing account type, Employee. Posting a general journal line with Employee as account type or balancing account type will generate an employee ledger entry.

You can also post payments against employees from payment journals, using the new account type Employee. You can apply and un-apply payments to an employee ledger entry.

Image Analyser

The Image Analyser extension uses powerful image analytics to detect attributes in the images that you add to items and contact persons, so you can easily review and assign them.

Contact persons: Recognize a person’s gender, or age.
Items: Identify attributes like type and colour. For example, whether it’s a table or a car, or red or blue.

After you enable the extension, Image Analyser activates each time you add an image to an item or contact person.

Preconfigured Excel reports

From the Excel Templates list, users can choose a preconfigured report that is ready to print from Excel.

Cancel or correct job related posted invoices

In Dynamics NAV 2018, to cancel invoices that you created based on planning lines of the type Billable, you just choose the Cancel or Correct actions on the posted invoice and a credit memo will be created. The job planning lines will be created automatically in the background.

Posting setup improvements and missing posting notifications

You can now see a visual indication of mandatory G/L accounts that must be set to cover most of your scenarios related to specific posting setup.

A new smart algorithm suggests posting setup accounts on posting setup lists. The algorithm will analyse existing posting setup you already have and suggest G/L accounts from similar posting setup. You can however disagree with the suggestion and change it to fit your needs.

Also, better control of deleting posting setup has been added.

Bulk posting of orders, invoices and credit memos

Are your sales going so well that you can’t process the avalanche of invoices fast enough? Is this luxury problem becoming a drain on resources? No worries, now you can process batches of orders, invoices, or credit memos in one go by choosing the documents, and then choosing Post selected.

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For more information about Microsoft Dynamics NAV 2018, please contact us today.

Five Reasons Why Every Organization Should Conduct Regular Cybersecurity Self-Assessments

2017 was filled with news about cybersecurity, including phishing scams, ransomware and new attack methods. And as the year turns to 2018, security experts predict even bigger attacks and smarter hacks that will be met with heavy fines slapped on regulated organizations for not preventing or minimizing a breach on their watch.

Adhering to compliance standards and finding gaps in data security is a multi-faceted process that requires a holistic approach, expertise and vigilance. If your organization hasn’t done a self-assessment of your cybersecurity and compliance processes, or done so recently, now is the time.

Why should you perform a self-assessment of your cybersecurity risk factors? A cybersecurity self-assessment can help your organization:

1. Measure security risks objectively across teams and roles

Even the most brilliant and passionate IT teams, partners and vendors can sometimes become myopic or defensive about their technology infrastructure and practices. And because most organizations have a variety of clouds, platforms and IT infrastructure, security exposures may not be discovered without an assessment, or worse, a traumatic event.  A self-assessment tool can offer an objective lens from which to have critical conversations across teams and roles.

2. Flag risks & exposures

From intrusion detection software to cybersecurity insurance, cybersecurity is a multi-faceted and ever-changing effort. Cybersecurity experts are in high demand, and many organizations face exposures for which they aren’t equipped to assess or internally manage. A self-assessment can be the starting point of identifying new and old areas of risk, and can help you ask the right questions regarding protecting your organization.

3. Document and track security efforts

In the world of cybersecurity, there are no guarantees that “digital trauma” won’t strike. That’s not the reality of today’s world. However, multiple layers of security processes can isolate issues in their tracks and prevent worst-case scenarios.  In addition, a well prepared organization should be able to quickly respond to multiple severity levels of security situations. Assessing your risk is the first step in developing cybersecurity and compliance efforts, documenting and training your organization around a security plan, as well as tracking progress toward remediation efforts.

4. Quickly Adapt to regulatory changes

Regulations change, technology platforms evolve, and teams adopt new devices, subscriptions and solutions. Your organization’s IT environment must continuously evolve to keep up with the reality of everyday business. What was a best practice a year ago may not be so today. Routine security risk assessments can help your organization stay proactive. And with the right cloud tools and controls, your organization can quickly adapt to changes in the marketplace.

5. Empower your users

Multiple experts cite the number one threat to cybersecurity is your colleague down the hall. The people in your organization have the most opportunity to expose your data, second to vendors with access to your systems. From proper management of user access and authentication to education around recognizing phishing emails, your users can make or break your security. Organization-wide education and preparedness is key to preventing, as well as responding, to a security event.

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For more information about our services and to find out which business solution is right for you please contact us today.

What’s New in Microsoft Dynamics NAV 2018 – Webinar

Join us on the 21st or 22nd of February, as Nikolai L’Estrange, Dialog Dynamics NAV Product Specialist, holds a brief 30 minutes Webinar.
During this, Nikolai will showcase the latest Dynamics NAV 2018 and feature a series of its modules and functions.

The agenda for the Webinar is as follows:

  • Overview of What’s New in Dynamics NAV 2018
  • Functional & General System Enhancements
  • NAV 2018 Demonstration
  • Q&As

Register Now

Join this Webinar to learn about the new features in Microsoft Dynamics NAV 2018.

Click here to register for this free presentation.

If you can’t make it to the live version, register anyway and I will send you the recording link afterwards.

Contact Us

If you have any questions about this Webinar or you need assistance, contact us today.

L H Gray ‘eggstends’ LINKFRESH into 2 New Sites

VENTURA, CALIF., November 2, 2017– LINKFRESH Inc. announced a major upgrade and expansion for its LINKFRESH solution at existing customer L H Gray & Son; one of Canada’s leading egg grading and packing businesses.

The project includes an upgrade of L H Gray’s existing LINKFRESH solution to include the latest available functionality and software platform. In addition, new LINKFRESH deployments will be undertaken at two other Canadian egg providers; Golden Valley Foods in Abbotsford, BC, and Sparks Eggs based in Calgary. Golden Valley Foods and Sparks Eggs are leading players in British Columbia’s and Alberta’s egg market.

Commenting on the project, Richard Bird, project manager at L H Gray, said; “The LINKFRESH upgrade and the two new site deployments are essential to support the growth of our business. It will provide one single IT solution with standardized data and process across all our egg businesses. We have successfully worked with the LINKFRESH solution in our egg business for several years, so it was the natural choice to roll the solution out to other parts of our organization.”

The upgrade will ensure that L H Gray & Son’s LINKFRESH solution remains current and supportable, and users will enjoy the benefits of the new features available in the latest version of both LINKFRESH and the underlying Microsoft Dynamics NAV platform. Rolling out the same LINKFRESH solution to Golden Valley Foods and Sparks Eggs will provide a single standardized solution, simplifying data sharing and reporting across the whole business.

Contact us today

If you’re ready to drive growth through LINKFRESH, an integrated ERP software, please contact us today.

Power BI: any data, anyway, anywhere

Cloud based business analytics service, Power BI, transforms your data into rich visuals to be collected and organised, allowing you to focus on what matters most. The software allows the user to develop insights about an organisation’s client base, business processes, people, products and services to then drive achievement of objectives, long-term sustainability and competitive advantage.

Business Intelligence (BI) allows users to stay in the know, spot trends as they happen, and push your business further. With a central dashboard feature, users are able to log in and view data from your business and other third party add-ons, such as Google Analytics.

Initially launched in July 2013 as part of Office-365, the newest version of Microsoft’s Power BI has had some impressive upgrades. Microsoft released Power BI as a beta earlier this year, and the new service is now generally available.

Microsoft built its Power BI around three essential components: datasets, reports, and dashboards. Power BI can draw content from a firm’s data, for instance, leveraging connections to multiple sources such as Azure SQL Data Warehouse, Azure SQL Database, SQL Server Analysis Services and more.

Power BI works with Microsoft Dynamics 365 Operations (Microsoft Dynamics AX) or Microsoft Dynamics 365 Financials (Microsoft Dynamics NAV) allowing you to visualise your data in new ways and stay connected from any device.

Contact us today for more information about how Power BI can help your organisation.

tech2 Group selects Dialog Dynamics to implement new ERP

The tech2 Group has a large field force providing services all over Australia, such as:

  • Telecommunications services and installations for cable networks
  • Audio visual set ups of the latest TVs, wall mounts, sound bars, media screens and smart boards
  • Connecting your home through eco-friendly and cost efficient smart devices that make life easy
  • Computer problem solving via remote IT support that is just a phone call away
  • Business solutions to manage, automate and make your workforce more productive

They are always thinking ahead, which is one of the reasons why tech2 has selected Dialog Dynamics to implementDynamics NAV 2017 as their new ERP to complement their use of Dynamics 365 Field Service, Sales and Customer Service with integration of key transactions and customer data.

This will add efficiencies to the Group’s accounting & reporting functions and provide data for tech2’s internal BI team to produce new dashboards and management reports.

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To learn more about how Dialog Dynamics can help your business with a Microsoft Dynamics solution, contact us today.

Dialog Dynamics replaces NeoProducts ERP System

NeoProducts is a custom design and engineering company that delivers innovative solutions to streamline complex processes and deliver efficient customer service. Founded in 1987, it has over 60,000 deployments in Asia Pacific and Europe.

It helps clients in the retail, racing, wagering, healthcare, border control, education, corrections and community and government sectors to deliver self-service sales and information to their customers and citizens.

If you have used a Fuji kiosk to print your photos then you have used a NeoProducts product.

NeoProducts went to market to find a solution that would assist it in delivering a leading solution for not only their existing business solutions but also for the long term.

Dialog’s key focus is on delivering outstanding results to its many clients using leading tools, technologies and methodologies – after being shortlisted, Dialog showcased the powerful capabilities of Microsoft Dynamics NAV and after 2 proof of concepts Dialog was chosen as the preferred vendor.

To learn more about how we can help your business with a Microsoft Dynamics solution, contact us today.

Bernatello’s Pizza Navigates Data Challenges with Jet Enterprise

One of the leading frozen pizza manufacturers in the Midwestern United States, with over 440 employees, Bernatello’s Pizza produces over 130,000 pizzas per day.

The Challenge

Bernatello’s needed to connect multiple data sources to streamline processes. The company changed data systems from Sage Pro to Microsoft Dynamics NAV and needed a way to provide seamless reporting and Business Intelligence from both systems.

Additionally, after Bernatello’s Pizza made a strategic acquisition, the company was faced with another challenge: reporting from a third data source.

The Solution

Through the software transition from Sage Pro to Microsoft Dynamics NAV, Jet Enterprise helped the company report from both systems with a seamless integration, as well as connecting the data from the new acquisition.

Not only was Jet Enterprise was able to help combine these multiple data sources, it also helped simplify the reporting process.

The Results

Jet Enterprise solves accounting and inventory problems: in addition to the standard financial reporting, Bernatello’s Pizza is now using Jet Reports for sales and they are working on more advanced inventory reporting.

Bernatello’s is headquartered in Maple Lake, and has a second production facility in Kaukauna, along with a sales office in Eau Claire. With three offices using Jet Enterprise, the company can now visualize data across their entire organization.

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Dialog Dynamics provides you and helps you manage Jet Enterprise – which will get Business Intelligence and Reporting in one solution that can quickly meet all your business information needs, do strategic or ad-hoc analysis quickly and schedule reports for automatic updates and distribution on a daily, weekly or monthly basis.

Find out which business solution is right for you, please contact us today.

Dialog wins another Client for its Managed Payroll Service

Dialog’s Service

Dialog’s Managed Payroll service is a “Business Process as a Service” offering that removes the burden of managing and processing payrolls from your Finance and Administration team, and places that responsibility with Dialog’s team of payroll professionals.

Dialog’s Managed Payroll team ensures your payroll is compliant with all state and federal legislation, manages all aspects of payroll processing including preparation of banking files, emailing of payslips, remittance of superannuation in accordance with Superstream, and delivers your reports electronically.

Our Managed Payroll team becomes your Pay Office, managing all updates relating to changes in Employee details, pay rates, entitlement and deductions, and dealing with Employee pay enquiries via our 1300 phone or email support lines.

Customer Success

The National Heavy Vehicle Regulator (NHVR) is the national government body responsible for safety, regulation and compliance of the trucking industry. Dialog QLD Services has provided consultancy services to NHVR in the past.

A decision to bring the heavy vehicle inspection & compliance teams in each state under a common management meant that the Queensland based head office urgently needed to set up a central payroll facility.

Dialog was selected in a competitive bid to provide a managed payroll service for NHVR. Once all states are on-board, Dialog will be managing the payroll for 300 employees.

The payroll service uses Dialog’s Microsoft Dynamics payroll solution, integrated to the Deputy rostering system and Subscribe-HR Employee Self Service. The Dialog Dynamics payroll team will run all pays and provide support to NHVR HR staff.

Contact Us

Please click here if you would like more information about our Managed Payroll Service.

LINKFRESH announces New RAPID Deployment Methodology to reduce deployment time

Dialog’s LINKFRESH solution now supports new rapid deployment methodology.

Significantly reducing the time it takes to deliver a fresh food ERP solution.

Dialog’s LINKFRESH solution, providing supply chain management software solutions for the fresh food industry, has announced the introduction of a new RAPID Deployment Methodology that will allow customers to gain the benefits of a fully integrated Fresh Food enterprise resource planning solution twice as quickly as the industry ‘norm’.

With immediate availability, the new methodology is based on a pre-configured solution tailored specifically for fresh food operations, and will allow customers to adopt ‘industry best practice’ for a considerably reduced cost.

New RAPID Deployment Methodology

The LINKFRESH RAPID Deployment offering is a bundled fixed-scope solution of software and services that delivers a rapid deployment in a structured, repeatable and prescriptive manner.

A number of deployment accelerators are included as part of the RAPID Deployment Methodology, including:

  • Functional questionnaires to determine package configuration parameters
  • Business process guides
  • Software setup recommendations and pre-built foundation data
  • Train-the-trainer guidelines with recommended training plans, practical exercises and template agendas
  • Project management tools, including template project plans, statements of work, agendas and test scripts
  • In addition, optional add-on services such as customisations, migration services or infrastructure consultancy, can be included to accommodate varied customer requirements and operational scenarios.

Win-win offering for LINKFRESH customers

Jonathan Tole, Director of Jonathan Tole Consulting, commented, “This approach is long awaited and is a win-win offering for LINKFRESH customers for several reasons. Their LINKFRESH solution is delivered using a best practice, templated, time efficient methodology, enabling them to realise the benefits of their ERP solution in a much shorter timescale. Moreover, the end result will be a futureproof, industry specific, ERP solution which is delivered in a standardised “out of the box” manner with minimal customisation. This means that any future upgrades are highly efficient allowing LINKFRESH customers to continue to benefit from the very latest technology developments, ongoing compatibility with Microsoft Office and added features and functionality.”

Proven. Tested. Recommended.

For more information about the new RAPID Deployment Methodology and our LINKFRESH solution please contact us today!

Make beverage a better business

Drink-IT is a complete and easy-to-use beverage management solution covering the entire value chain.

Drink-IT is a complete ERP solution specific to the beverage industry.  Breweries, distilleries, soft drink and cider producers can optimize functionality and transparency using Drink-IT by tying the entire beverage manufacturing and distribution process into one seamless package.

Continually changing opportunities and new customer demands mean your beverage business is always evolving. Stay ahead by tapping into the power of Drink-IT – the beverage business software solution that will help you embrace change and take your business to the next level.

Who is Drink-IT?

Drink-IT is developed, supported and maintained by NORRIQ. NORRIQ is an expert in modern business IT solutions and provides 360° competences covering all the IT-related needs for a typical company. NORRIQ operates from 11 offices in Denmark, Belgium, Germany, UK, Tunisia and China and employs over 350 employees.

Why choose the Drink-IT beverage management solution?

Drink-IT simplifies business, and makes business processes more effective and more profitable. The solution powers some of the most well-run beverage companies in the world, ranging from mid-size companies to the world’s largest. Drink-IT is implemented in more than 45 different countries.

What will Drink-IT do for you?

Boost productivity

Boost the productivity of your beverage business with Drink-IT, as the solution allows you to

  • Tie your value chain into one seamless and simple workflow that improves efficiency and effectiveness
  • Take advantage of business practices, fantastic functionality and incredible speed
  • Increase profit concept.

Increase profit

Drink-IT delivers remarkable value across your entire business. Allowing you to:

  • Eliminate inefficiencies
  • Control costs
  • Improve profits
  • Ensure compliance
  • Streamline operations with end-to-end integration of your business processes.

Capture growth

Drink-IT helps you grow faster without getting bigger.

Power you beverage business with Drink-IT

The flexible solution enables you to capture new business opportunities by making it easy to increase capacity, implement new processes, manage new business units or expand to new geographies without increasing your administrative needs. Drink-IT is designed for growth and international trade.

Contact Us

For more information about how Drink-IT solutions can power your beverage business please contact us today.

Marketing automation for fast-growing businesses

With Act-On, marketing efforts can be seen, known, measured, and optimised based on hard data, not gut feelings.

Act-On is a software-as-a-service (SaaS), cloud-based marketing automation solution. The platform is purpose-built to give small and medium-sized marketing teams all the value of marketing automation – without the complexity that big enterprise systems have.

Act-On Product Demo

Act-On is the world’s fastest growing marketing automation company; its cloud-based marketing automation platform is the foundation of successful marketing campaigns everywhere. Plan and execute all your online marketing campaigns with Act-On’s simple, powerful, cloud-based integrated platform that integrates with Microsoft Dynamics CRM.

Microsoft + Act-On = Better Together

Act-On’s point and click configuration for Microsoft Dynamics CRM makes it easy to ensure your data is in sync between marketing and sales.

Marketing Simplified. Revenue Multiplied.

Using the Act-On platform, marketers can easily:

  • Manage and optimise all the stages of the customer experience
  • Follow the money by attributing marketing spend to revenue
  • Track each prospect’s activity from the initial engagement and conversions through to closed sales and sales, and beyond
  • Report on campaigns, from high levels through to detailed drilldowns.

Marketing automation you’ll love

Act-On’s seamless integration with Microsoft Dynamics solutions makes it easier for marketing to deliver more highly qualified, sales-ready leads to the sales team. Using Act-On’s native, out-of-the-box integration, you can attract, capture, and nurture prospects, then convert leads directly your Microsoft Dynamics solution. Microsoft Dynamics accesses Act-On to get real-time information, including prioritised leads and activity history.

Dialog Group uses Act-On

The Dialog Group of companies (including the Dialog Dynamics Practice) uses Act-On for our email marketing campaigns.

Contact Us

For more information about Act-On marketing automation please contact us.

Expense reports that practically write themselves (Webinar)

Travel and Expense costs are the second most difficult operating expense line items for businesses to control. Further, around 8-10% of a company’s budget is dedicated to expenses.

To give businesses control and visibility, we have partnered with Concur, who has created an integrated and mobile travel and expense solution.

Who is Concur?

Concur is the leading provider of integrated travel and expense management services and solutions. On the web, on a smartphone or on a tablet, Concur’s cloud-based solutions deliver an effortless experience for employees and total transparency into spending, helping organisations of all sizes, industries and locations, run better.

Webinar Agenda

If you frequently claim or have employee’s who claim business and travel expenses, struggle with managing receipts, or track your/their spending via spreadsheets, there is a better way and this webinar will help.

The agenda for the webinar was as follows:

  • What an efficient employee expense process looks like
  • Live demonstration by solution experts
  • Business benefits such as improving data accuracy, analysis, and freeing up accounting staff
  • Interactive Q&A

Webinar Presenters

Ray Dobson

Since joining the Concur team in 2011, spearheaded the growth the partner eco-system specialising in technology providers. As the Strategic Alliance Manager Australia & New Zealand, Ray is responsible for executing Strategic Alliances for Concur in Australia and New Zealand. In his spare time Ray is a board member of the Nicholas Timms Foundation, supporting kids with cancer.

Svetlana Loncarevic

Svetlana has over 20 years’ experience in Solution Consulting, Implementation and Project Management.  Prior to Concur, Svetlana specialised in Oracle, PeopleSoft and enterprise resource planning solutions across a range of industries.

Webinar Recording

Contact Us

It’s time to move away from paper receipts and spreadsheets. For more information please contact us.

Let Dialog help you grow your fresh produce business

Is your market trading system inflexible, lacking the latest capabilities, cannot easily be updated or scaled to keep up with your business needs?

Can your market trading system keep up with your business growth, changing needs or technologies? Is it hindering rather than helping your business?

If this sounds familiar then we’d like to have a chat.

Give us the opportunity to better understand your business objectives and the issues facing you business achieving these. We will work with you to explore how our new Microsoft solution, LINKFRESH, could assist food producers deliver efficiencies and increase sales and revenue.

How we can help

Dialog’s LINKFRESH solution provides a complete Management solution for the food industry enabling companies in the fresh produce and food processing supply chain to move, track and trace products to market with speed, efficiency, transparency and profitability – all in real time!

The LINKFESH solution has been designed by fresh produce industry specialists to speak the language of fresh produce and to provide a flexible solution for the challenges and needs faced by produce supply chain businesses in an increasingly global industry.

Fresh Produce Modules and Applications

LINKFRESH provides businesses with modules and applications designed specifically to ensure businesses

  • Have food supply chain traceability
  • Stay ahead of demands, reduce lead times and expedite fulfilment
  • Improve inventory management
  • Easily connect with customers and suppliers to improve service
  • Meet compliance specifications

We can help you grow your business

For more information and to arrange a time to discuss please contact us.

Dialog Dynamics Quarterly Product Update

Microsoft Dynamics 365 for Talent

In June 2016 it was announced that Microsoft was buying LinkedIn for $26.2 billion. Since then we have been eagerly awaiting news of what this would mean for Microsoft’s product offering. We are excited to share that on the Microsoft Dynamics 365 platform LinkedIn will be an integrated App appropriately named Microsoft Dynamics 365 for Talent.

Microsoft Dynamics 365 for Talent is described in more detail in another article.

Microsoft Dynamics NAV 2017 – new Account Categories and Sub-Categories

Reporting is made easier with the new Account Categories feature available in Microsoft Dynamics NAV 2017. This feature will provide structure to an organisation’s chart of accounts.

Account Categories allows the user to map the chart of accounts to a set of predefined categories. This feature is easy to use and easy to understand, with account categories to support financials. In addition, users can create categories to fit business needs. Lastly, users can automatically update Account Schedules when updating Account Category mapping.

Microsoft Dynamics NAV and Outlook integration

Microsoft Dynamics NAV 2017 has now become more fully embedded in Office 365, including Outlook, Excel, and the new Bookings module. Dynamics NAV processes can also now be performed directly in Office, where users are already working.

To view this in more detail please click on the video below to watch the Dynamics NAV 2017 In Office 365 Experience webinar(please note that this webinar goes for approximately 1 hour and is presented by Errol Schoenfish and Jared Hall from Microsoft).

In the above recorded webinar, Microsoft show how users can now manage business interactions in Outlook, synchronise records between Dynamics NAV and Outlook, invoice customers through Bookings, and work with Dynamics NAV financial data in Excel. Further, they present on the full functionality of the new add-ins and synchronisation tools that bring Dynamics NAV financial functionality and data to Office.

Microsoft’s Security of Data and Systems (Office Applications and Windows 10)

A popular topic at the moment is security of data and systems and how Microsoft is working to protect them in many different ways. We have found this 4 minute video, Information and exploit protection across your Office Apps and Windows 10 on your PCs, which explores how Windows Information Protection now prevents unauthorised sharing of business data from managed Office apps to personal apps on PCs.

This video explores how users can be protected with Safe Links from malicious links in Office apps such as Excel and PowerPoint. To watch, please click on the video below.

As this type of malicious software exists it is a good video to watch about how Microsoft is providing protection against it. Also, it’s good to view just one of the many ways Microsoft is making systems more secure.

Contact Us

For more information, please contact us.

Dialog Dynamics Quarterly Product Update

Microsoft Dynamics 365 for Talent

In June 2016 it was announced that Microsoft was buying LinkedIn for $26.2 billion. Since then we have been eagerly awaiting news of what this would mean for Microsoft’s product offering. We are excited to share that on the Microsoft Dynamics 365 platform LinkedIn will be an integrated App appropriately named Microsoft Dynamics 365 for Talent.

Microsoft Dynamics 365 for Talent is described in more detail in another article.

Microsoft Dynamics NAV 2017 – new Account Categories and Sub-Categories

Reporting is made easier with the new Account Categories feature available in Microsoft Dynamics NAV 2017. This feature will provide structure to an organisation’s chart of accounts.

Account Categories allows the user to map the chart of accounts to a set of predefined categories. This feature is easy to use and easy to understand, with account categories to support financials. In addition, users can create categories to fit business needs. Lastly, users can automatically update Account Schedules when updating Account Category mapping.

Microsoft Dynamics NAV and Outlook integration

Microsoft Dynamics NAV 2017 has now become more fully embedded in Office 365, including Outlook, Excel, and the new Bookings module. Dynamics NAV processes can also now be performed directly in Office, where users are already working.

To view this in more detail please click on the video below to watch the Dynamics NAV 2017 In Office 365 Experience webinar(please note that this webinar goes for approximately 1 hour and is presented by Errol Schoenfish and Jared Hall from Microsoft).

In the above recorded webinar, Microsoft show how users can now manage business interactions in Outlook, synchronise records between Dynamics NAV and Outlook, invoice customers through Bookings, and work with Dynamics NAV financial data in Excel. Further, they present on the full functionality of the new add-ins and synchronisation tools that bring Dynamics NAV financial functionality and data to Office.

Microsoft’s Security of Data and Systems (Office Applications and Windows 10)

A popular topic at the moment is security of data and systems and how Microsoft is working to protect them in many different ways. We have found this 4 minute video, Information and exploit protection across your Office Apps and Windows 10 on your PCs, which explores how Windows Information Protection now prevents unauthorised sharing of business data from managed Office apps to personal apps on PCs.

This video explores how users can be protected with Safe Links from malicious links in Office apps such as Excel and PowerPoint. To watch, please click on the video below.

As this type of malicious software exists it is a good video to watch about how Microsoft is providing protection against it. Also, it’s good to view just one of the many ways Microsoft is making systems more secure.

Contact Us

For more information, please contact us.

Introducing Microsoft Dynamics 365 for Talent

Twelve months after purchasing LinkedIn, Microsoft has announced their decision to integrate Microsoft Dynamics 365 and LinkedIn, including integration with LinkedIn Sales Navigator. The best part, this was released in Australia on the 1st of July 2017.

Hiring and retaining the best talent is expensive and can present with problems. Microsoft Dynamics is introducing Dynamics 365 for Talent – a new application for organisations that will help them in managing and nurturing precious resources. Dynamics 365 for Talent gives organisations a 360-degree view of their workforce in all phases of the recruitment and management process, including: sourcing, recruiting, onboarding, and retention.

Benefits

Some benefits of Dynamics 365 for Talent:

  • LinkedIn Recruiter integrations will display the most relevant and dynamic candidate profiles to hiring staff, thus giving them quick access to the best talents.
  • It will make on-boarding a personalised experience for employees as each recruit will get a tailored web portal with targeted goals and resources, besides access to relevant contacts.
  • Office 365 makes it possible to maintain a consolidated and up-to-date HR profile.

See Dynamics 365 for Talent in action

Click on the below video to see how Microsoft Dynamics 365 for Talent helps you attract, empower and optimize your workforce.

Integrating LinkedIn with Microsoft Dynamics and what this will mean for users:

There are a number of benefits sales teams and organisations will receive through the integration of LinkedIn with their Dynamics 365 platform, these include:

  • Salespeople will be able to effectively tap into their professional networks and contacts, and thus improve their pipeline
  • The integration will provide contextual recommendations to salespeople, as it will scan their LinkedIn contacts, email and calendar.
  • Users will be able to leverage and build stronger relationships with their existing contacts/potential buyers by accessing their latest profile details and then tailoring content throughout the account lifecycle.
  • Providing ways to save an “at-risk deal”; aka identifying a colleague who is connected to a prospective customer on LinkedIn.
  • Artificial Intelligence (AI) abilities, including allowing salespeople take their own data and load it into AI for themselves.

The integration of Dynamics 365 for Sales and LinkedIn Sales Navigator will reduce approximately half the cost of what a user would pay for a competitor’s CRM. The whole package which includes Dynamics 365 for Sales, Enterprise Edition, and LinkedIn Sales Navigator Team will be available for a packaged price per seat per month.

Contact Us

If you would like more information on Microsoft Dynamics 365 for Talent, then please contact us.

A “fresh” approach to ERP

The team at Dialog Dynamics recently attended two conferences focused on the Fresh Food Industry. Both of these events were fantastic opportunities to showcase our LINKFRESH solution.

Dialog Dynamics exhibits at Hort Connections 2017

In May, Terry Ryan from Dialog Dynamics and Mark Willis from LINKFRESH, attended the 2017 Hort Connections Conference. As a joint venture of AUSVEG and PMA Australia-New Zealand Limited (PMA A-NZ), the joint industry conference and Trade Show, was a fantastic opportunity to network with growers and whole-of-supply-chain companies and organisations alike.

The conference saw over 2,000 people attend and is set to become the most influential space for networking, education and business for the entire fresh produce industry.

Dialog Dynamics attends the Australian Egg Association Forum

As an associate member, Dialog Dynamics recently attended the Australian Egg Conference where we show cased our LINKFRESH product and the benefits of using a single, robust system that not only includes full finance (ERP) but also efficiently handles complex operations.

More information

For more information about LINKFRESH for the fresh produce and egg industries please click here.

Digital Transformation – Why single-stack e-commerce is the key to success (Webinar)

Dialog and Sana present a Webinar

Dialog has partnered with Sana to present a webinar on digital transformation and why single-stack e-commerce is the key to success.

With Sana, Dialog is able to help manufacturers, distributors and wholesalers take their businesses online.

What does Sana offer?

Sana helps businesses all over the world reach their full potential by delivering fully integrated e-commerce solution.

Sana offers the shortcut to e-commerce. How? Through 100% seamless integration with SAP and Microsoft Dynamics. Sana’s e-commerce solution leverages existing business logic and data in powerful and user-friendly web stores. This lets clients focus on improving customer experience, streamlining sales processes, and increasing sales volume and frequency.

Sana Commerce is a certified partner of Microsoft Dynamics and SAP.

Their innovative approach and strong partner network make Sana the driving force behind over 1,200 web stores worldwide. Because of their experience and expertise, Sana can go all the way, offering not only a product but also supporting services such as online marketing, Search Engine Optimisation (SEO) advice, hosting, design and online payment providers.

Webinar Agenda

The agenda for the webinar was as follows:

  • Why digital transformation?
  • The importance of single-stack e-commerce
  • Single-stack for Microsoft Dynamics 365 (Microsoft Dynamics AX)

Webinar Presenter

Brian Ambrosius – APAC Manager

Brian Ambrosius brings more than ten years of Commerce, Business Development, Business Intelligence and Enterprise Resource Planning (ERP) experience into Sana Commerce.

Today Brian is responsible for the overall company development strategy for Sana Commerce in ANZ and Asia.

Brian has held key management/business development positions for some of the top Microsoft ISV Partners in Australia, Europe and London. With Brian’s in-depth knowledge of worldwide commerce, he is able to help partners and customers to extend their existing practices with Sana solutions.

Webinar Recording

Contact Us

These webinars are to provide general information on Sana e-commerce, for a more detailed discussion please contact us.

Work less, do more with Microsoft Dynamics 365 Flow

Alongside the release of Microsoft Dynamics 365, Microsoft has introduced Microsoft Flow, a new platform tool. Using Flow, users can create automated workflows between applications and services to receive notifications, synchronise files, collect data and a whole lot more. All with the aim to boost productivity and business performance.

Put simply, Flow connects the dots between Microsoft’s Dynamics 365, Office 365, SharePoint, OneDrive, Dropbox and even LinkedIn, to name a few.

Using Flow, you can create simple one-step notifications that alert your team when a work item is updated, all the way to complex multi-step flows that automatically capture, track, and take action on your data and processes.

Create a business process flow

Creating a business process flow will ensure people enter data consistently and follow the same steps every time. For example, you might want to handle customer service requests in the same way every time. You can do this by creating a business process flow that requires people get approval for an invoice before submitting an order.

The process bar will appear at the top of a form, and includes stages and steps, as seen in the below image:

Dynamics 365 and Dynamics CRM come with several ready-to-use business process flows for common business scenarios. Giving you the ability to add them to your system and use as they are, or modify them to fit your business operational needs.

Find the perfect flow

For more information about Microsoft Dynamics 365 Flows, please contact us.

Supercharge your business with e-commerce

Sana is passionate about helping businesses all over the world to grow online. How? Through 100% seamless integration with Microsoft Dynamcis 365 for Operations (Microsoft Dynamics AX), Microsoft Dynamics NAV and SAP.

Their integrated e-commerce solutions leverage existing business logic and data in powerful, user-friendly web stores. This allows businesses to focus on improving their online customer experience, streamlining sales processes, and increasing online sales volume and frequency.

Improve Your Customer Experience

Give your customers 24/7 access to everything they need to make smart, informed purchases at their convenience. An integrated online sales portal allows your clients to view product information and stock availability, access their complete online and offline order history, and much more.

Streamline Sales Processes

Orders placed in a Sana web store are instantly available in your ERP for you to pick, pack and ship. Sana’s integrated e-commerce platform also leverages the product data stored in your ERP system so your web store can display related products your clients might not know about yet. These are just a couple of ways that Sana Commerce will help you improve your sales processes.

Increase Sales Volume and Frequency

Reach your clients all around the world with a professionally designed web store that features their own language, currency and account details. Keep your clients coming back to you by offering them the ease of 24/7 online shopping and access to their own orders, shipping status and more. Sana Commerce makes it all possible by leveraging the data in your ERP system.

Sana Commerce is a certified partner of Microsoft Dynamics

More than 1,200 web stores around the world have been launched thanks to Sana’s innovative approach and strong partner network. Sana knows how important it is to offer a complete e-commerce solution, and that’s why they also provide additional supplementary services including online marketing, Search Engine Optimization (SEO) advice, hosting and design.

If you’re ready to future-proof your business with a powerful web store, then please contact us.

Bi360: Business moves fast, self-service BI moves faster (Webinar)

Solver is the leading provider of complete Business Intelligence (BI) solutions for today’s mid-market enterprise and the company is at the forefront of BI technology for cloud and on-premise ERPs.

Solver’s BI360 solution is a powerful and intuitive suite of modules for reporting, consolidations, budgeting, dashboards, and data warehousing. Bi360 BI suite offers a live integration to Microsoft Dynamics ERP.

Solver is changing the face of BI with next generation, collaborative and action-driven solutions for planning, reporting and analysis to deliver complete insight into every facet of the enterprise. BI360 gives the entire organization the ability to truly understand their data, make better decisions, and ultimately drive efficiency and performance in their business.

The BI360 suite

BI360 provides a complete Excel and web-based suite, comprised of:

  • Reporting – powerful, intuitive Excel-based report writer. Run reports in Excel, in a web browser or on mobile devices
  • Budgeting – a complete budgeting, forecasting and modelling tool for divisional or enterprise-wide deployment
  • Dashboards – visualise trends, analyse your organisations data with KPIs, charts, scorecards and more
  • Data Warehouse – next generation, pre-configured and quick to deploy data warehouse based on the Microsoft SQL Server platform

The recorded webinars will provide you with information about Solver, an overview of Bi360 architecture and a demonstration of the product in action.

Webinar Presenter

Mike Kimbrough – Managing Director

​Mike Kimbrough Brings 20 years of Business Intelligence, Budgeting/Forecasting, Data Warehouse and Enterprise Resource Planning (ERP) experience. Mike is responsible for the development of the overall company strategy for Solver Asia Pacific.

Mike has held key management positions for some of the top Microsoft ERP partners, with his years of leadership experience proving to be invaluable when working with partners and customers. Mike’s in-depth knowledge of the industry is key when helping partners extend their existing practices with Solver products.

Webinar Recordings

As this product integrates with Microsoft Dynamics AX and Microsoft Dynamics NAV we held two two webinars, please find the recordings for each of these webinars below.

BI360 for Microsoft Dynamics AX Webinar

BI360 for Microsoft Dynamics NAV Webinar

Contact Us

For more information about either of these webinar recordings or the Bi360 product, please contact us.

Document Management: Save time, cut costs and improve service levels (Webinar)

Whilst paper still remains at the heart of many business processes these paper-based systems are hard to monitor or control, and filing or retrieving paper documents is often time consuming and expensive. There is a better way.

Save Time and Costs

Switch from paper-based business processes and unstructured emails to secure and easy to use software that is designed for efficiency that will allow you to:

  • Instantly deliver invoices, statements and reminders by email
  • Eliminate printing, handling and mailing of documents and emails
  • Remove storage costs associated with retaining paper documents.

Improve Service

A document management system will help finance and customer services teams respond to clients, suppliers and colleagues more quickly by having everything on screen, including giving them the ability to:

  • Address urgent queries in real time, leading to strengthened relationships
  • File related documents automatically to help staff handle queries efficiently
  • Encourage earlier dialog by emailing a copy of invoices or other documents.

Reduced Carbon Footprint

Care for the environment by reducing your dependence on paper by cutting the amount of paper printed and stored including:

  • Delivering business documents using email instead of physical mail
  • Reduce the use of printer consumables and energy in sales processes
  • Capture and store documents electronically in place of filing cabinets

The Zetadocs for NAV suite

The Zetadocs suite of business process add-ons for Microsoft Dynamics NAV helps you streamline business processes, freeing you from paper and improving the way your business operates. Finance departments, customer services, sales and operational teams can work more efficiently on screen, saving time and costs, while offering better service levels to customers, suppliers and staff.

Past Webinar

In March we held a combined webinar with Zetadocs. The webinar covered information needed to:

  • Improve customer service – how you can keep customers informed and resolve any disputes quickly and without fuss
  • Reduce costs – how you can reduce printing and postage costs by sending send order confirmations and invoices via email
  • Increase efficiency – save time as you will not be manually archiving and retrieving paper documents.

 

Convert leads into sales with Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 for Sales brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.

Microsoft Dynamics 365 for Sales

With intelligent dashboards empowering you to build lasting customer relationships, close deals quicker and personalise interactions, Microsoft Dynamics 365 for Sales will help your business grow.

The Benefits

Microsoft Dynamics 365 for Sales will help your business to:

  • Boost revenue and accelerate your business growth with automated process and personalised selling
  • Stay on track and focus on the right lead by building qualified pipelines with predictive intelligence
  • Close deals faster with the ability to work from anywhere and with smarter collaboration tools

Sell more, faster with Dynamics 365 for Sales, contact us today.

Increase business productivity with self-support tools and training through Microsoft Dynamics CustomerSource

CustomerSource is a secure site that allows you to access job-tailored productivity tools, including unlimited training courses and self-support resources like the knowledge base.

Keep your business and Microsoft Dynamics business management solutions running smoothly; CustomerSource offers:

  • Assisted support and self-support tools
  • Unlimited online training and certifications
  • News and events, conference highlights, online webcasts
  • Easy access to knowledgebase, troubleshooting steps, solutions to common issues, technical documentation, white papers, how-to-articles, installation and user guides
  • Microsoft Dynamics online community—receive answers to everyday questions and learn more about your solution from your peers.

Microsoft Dynamics CustomerSource is available for all Microsoft Dynamics customers and is offered in Global English, as well as in 32 local country sites.

 

 

Receiving unlimited access to resources and tools will help your team understand how the software works, showing them how to get the most out of your solution, and enabling improved business performance. Further, CustomerSource enables employees to troubleshoot issues on their own, enhancing overall productivity.

Contact Us

For more information regarding regarding CustomerSource please contact us today.

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