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Increase business productivity with self-support tools and training through Microsoft Dynamics CustomerSource

January 11, 2017

CustomerSource is a secure site that allows you to access job-tailored productivity tools, including unlimited training courses and self-support resources like the knowledge base. Keep your business and Microsoft Dynamics business management solutions running smoothly; CustomerSource offers: Assisted support and self-support tools Unlimited online training and certifications News and events, conference highlights, online webcasts Easy access […]>

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The key benefits of outsourcing your Payroll

January 9, 2017

Regardless of the size of your business or organisation, there’s a lot to be said about the peace of mind that our Managed Payroll solution will provide a business owner or manager. No hassles, reduced internal overheads and no headaches – you’ll be left to focus on what you do best, running a profitable business. […]>

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Incorporating Project Service Automation capabilities into your Microsoft Dynamics 365 will empower your organisation

December 5, 2016

Every company has its own processes, its own culture, and its own way of reaching out to customers. The project service automation (PSA) capabilities for Microsoft Dynamics 365 empower organisations to bring people, technology and process together to deliver on-time and on-budget professional engagements. Project Service Automation Module in Microsoft Dynamics 365 The PSA module in […]>

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Deliver remarkable field service every time with Microsoft Dynamics Field Service

December 1, 2016

A large number of businesses operate in a business-to-customer capacity. They have a number of employees spending the majority, if not all, of their time in the field, as opposed to those who sit at a desk. These field staff and the like who, by necessity, are on the road needed a solution to enable […]>

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Make your food supply chain more Dynamic

November 17, 2016

Transform your supply chain with Microsoft Dynamics enterprise resource planning (ERP) software. LINKFRESH ERP is seamlessly integrated to connect and empower all areas of your business using a single platform. Whether it’s finance, sales and purchasing, consignments and trading, production and inventory, quality control, logistics, customer care, food safety, or traceability. Download the LINKFRESH infographic on 5 […]>

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Move, track and trace fresh produce in real time with LINKFRESH

November 14, 2016

LINKFRESH ERP is seamlessly integrated to connect and empower all areas of your business using a single platform. Whether it’s finance, sales and purchasing, consignments and trading, production and inventory, quality control, logistics, customer care, food safety, or traceability. Since inception, LINKFRESH has been a Certified for Microsoft Dynamics NAV packaged solution designed and developed by food industry […]>

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Dialog Dynamics Quarterly Product Update

July 20, 2016

Microsoft Dynamics 365 for Talent In June 2016 it was announced that Microsoft was buying LinkedIn for $26.2 billion. Since then we have been eagerly awaiting news of what this would mean for Microsoft’s product offering. We are excited to share that on the Microsoft Dynamics 365 platform LinkedIn will be an integrated App appropriately […]>

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Convert Word Layouts to Dynamics NAV 2015 Reports

July 5, 2016

With the introduction of a new reporting feature within Microsoft Dynamics NAV 2015, customers can use Microsoft Word to create alternate report layouts and use them when needed. To make the most of the new Word Report Layouts feature, let’s step through how to convert your existing Word layouts to Dynamics NAV 2015 report. Step […]>

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Driving Growth and Profitability in Professional Service Organisations – Part 4

November 25, 2015

To conclude our series on Driving Growth and Profitability in Professional Service Organisations, we will explore: Breaking down the process silos The Benefits of a Truly Integrated Performance Management System Breaking Down the Process Silos It is true that disparate, unconnected process applications allow firms to track operational metrics and they can even permit firm […]>

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Driving Growth and Profitability in Professional Service Organisations, Part 3

November 19, 2015

In the third instalment of our Driving Growth and Profitability in Professional Service Organisations series, we cover: Client Acquisition and Relationship/Retention Management Talent Acquisition and Project-Based Deployment Engagement Reporting and Cost Management Client Acquisition and Relationship/Retention Management For all industries, increased visibility into operations delivers greater opportunity, particularly in leveraging client relationships and engagements for […]>

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6 Things Revolutionising the Field Service Industry

November 10, 2015

As field service professionals, it is essential that you stay abreast of trends and emerging technologies. These things impact your employees, customers, and your entire organization. FieldOne’s new report: 6 Things Revolutionizing the Field Service Industry highlights 6 key factors that are revolutionising field services: Visual Technology The Connected Consumer Drones Emerging Technologies The Internet of […]>

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Key Levers of Professional Service Organisation Profitability

October 28, 2015

In order to drive growth and deliver on target margins Professional Service Organisations (PSOs) need to address these four key levers : Fees – The monetary rate charged to the client for staff or professional time Compensation – The amount the PSO pays its client-serving staff Leverage – The firm’s structure in terms of the […]>

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Driving Growth & Profitability in Professional Service Organisations

October 22, 2015

No matter what size the business, the core offering of any professional service organisation (PSO) is the set of knowledge, experience and skills their people possess. Leveraging those assets profitably via a time and materials approach tends to be a fairly straightforward proposition when such organizations are small. However as those businesses grow, it becomes […]>

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Improve Field Service Support with FieldOne and Microsoft Dynamics

October 14, 2015

If you’re a Field Service organsiation with customer service at the heart of your business, FieldOne and Microsoft Dynamics CRM is for you. The Main Benefits of Microsoft Dynamics/FSM Integration include: Sales and field service departments can be synchronized to identify and capitalize on upsell and cross-sell opportunities Business insight can be improved by merging […]>

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Microsoft Dynamics NAV 2016 Now Available

October 7, 2015

Microsoft has announced the general availability of Dynamics NAV 2016, targeting small and midsized businesses (SMBs). The latest version of Microsoft’s business management solution offers significant new capabilities in mobility, business insight, and cloud services. It also includes tighter integration with Microsoft’s Azure cloud platform, Dynamics CRMand Office 365. “With Microsoft Dynamics NAV 2016, we are delivering what […]>

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Microsoft Azure, or On-Premise Installation for a Microsoft Dynamics AX?

September 22, 2015

When choosing an ERP business management system, you also need to decide whether to install on-premise or the cloud. One of the most common reasons for not going to the Cloud is based on fear: people are concerned about the security of their data. To counter this fear, consider the fact that in today’s business environment, most […]>

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Which Microsoft Dynamics NAV 2015 Licensing Model is Right for You?

September 15, 2015

You’ve decided that Microsoft Dynamics NAV 2015 is the best ERP option for your organisation, but what licensing model should you choose? For small and medium sized businesses looking for powerful but easy to use business management software, Microsoft Dynamics NAV offers a rich and complete solution that covers: Accounting and financial reporting Sales and […]>

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Microsoft Dynamics AX for Professional Services Organisations

September 9, 2015

The way clients interact with professional services firms is changing. Immediate responses and on-demand self-service access to information is now a general expectation. In order to build trusted relationships and maintain a solid reputation, you must deliver outstanding experiences across every client interaction. Microsoft Dynamics AX provides professional services organisations with a 360-degree view into […]>

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Keep Your Systems & People Connected With Microsoft Dynamics NAV

September 7, 2015

The time has come: your organisation is ready for an upgrade to an ERP software solution.  You’ve heard that Microsoft Dynamics NAV provides businesses with greater control over their financials, and simplifies supply chain, manufacturing and operations; but will it integrate with your current IT systems? If your systems and tools are disconnected, it’s likely […]>

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Easy, Flexible Software Licensing With Dynamics AX

August 28, 2015

As businesses grow and change, so do their needs. This can make the already confusing topic of software licensing even harder to understand. Fortunately, Microsoft Dynamics AX makes it easy by utilising a licencing model that is powerful, simple, flexible and competitive. Users and devices are licensed based on the functionality required by your organisation, […]>

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How will your Business Benefit from Mobility for Microsoft Dynamics AX?

August 18, 2015

Having a mobile-friendly business doesn’t simply mean providing your team with the latest mobile devices.  Mobility of software functionality is also critical, and delivers many business benefits which result in cohesive, consistent experiences for the business and its customers regardless of the device they are using. Microsoft continues to demonstrate its commitment to “mobility first’ […]>

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Microsoft Dynamics NAV: Ensure Amazing Customer Service for Wholesalers

August 10, 2015

Every good business knows that customer experience is paramount to their success.  This can be more easily achieved through Microsoft Dynamics NAV connecting the back office and front office, allowing the entire organisation to mobilise around the customer. Whilst the front office and back office have different objective, priorities, skill sets and processes, they still […]>

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Dialog IT: 2015 Microsoft Dynamics Reseller of the Year Finalist

July 31, 2015

Dialog IT has been selected as a finalist for the 2015 Microsoft Dynamics Reseller of the Year for Asia Pacific. The Microsoft Dynamics Partner of the Year awards demonstrate exceptional business success by optimising the use of Microsoft Dynamics to deliver innovative solutions that exceed customer expectations and surpass business goals. Award finalists and winners […]>

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Microsoft Dynamics NAV & Power BI: any data, anyway, anywhere

July 28, 2015

A cloud based business analytics service, Power BI transforms your data into rich visuals to be collected and organised, allowing you to focus on what matters most.  Stay in the know, spot trends as they happen, and push your business further. It has a central dashboard feature where you can log-in and view data from […]>

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Microsoft Dynamics SL 2015 Release Provides More Flexibility

July 27, 2015

Part of Microsoft Dynamics’ ERP suite, Dynamics SL is a project-focused business solution that is quick to deploy and easy to use, with the power needed to support your business ambitions. Microsoft Dynamics SL helps customers reduce the costs and handle the complexities of growing their business by: Increasing productivity with great end-user experiences customised […]>

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Dialog IT Selected for 2015 Microsoft Dynamics President’s Club

July 25, 2015

Dialog IT, a leading Gold Microsoft Dynamics ERP and CRM partner in Australia, has been named in the 2015 Microsoft Dynamics President’s Club. The Microsoft Dynamics President’s Club is a highly sought-after honour that recognises the top 5% of Microsoft Dynamics partners world-wide. Membership in this prestigious club honours high-performing Microsoft Dynamics partners for their […]>

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Microsoft Acquires FieldOne

July 17, 2015

Back in 2013, Dialog recognised that customer demand for field service management software was being driven by the need for mobile software, cloud-based solutions and was looking for a solution for its own clients. FieldOne, with its deep functionality and flexibility derived from being built on Microsoft Dynamics CRM, made it Dialog’s choice, and so […]>

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Microsoft Dynamics AX Glossary of Terms

July 3, 2015

Can you really talk the talk when it comes to ERP? Do you and your employees understand the terminology? Whether you’re already using an ERP system or just looking for one, familiarising yourself with the lingo is an important step. If you don’t understand the “ERP speak” frequently used, you could sabotage yourself from the […]>

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Test Drive Microsoft Dynamics NAV

June 22, 2015

As your business grows, you need a system that can grow with it. You need a solution that puts your people at the centre and helps them make the most of their time.  A system that brings together business applications, data, documents, and devices. Microsoft Dynamics NAV is that system. With one familiar user experience […]>

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Jet Express for Word Extends Dynamics NAV Usability

June 18, 2015

Jet Express for Word is the new buzz word for reports in Microsoft Dynamics NAV 2015. A collaboration between Microsoft and Jet Reports, Jet Express for Word is an add-in that provides an easy-to-use interface for creating and modifying NAV documents. The simplified ability to design and customize document templates within Word extends the usability of […]>

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