Dynamics 365 Field Service
There are many complex challenges that customers face in managing enterprise field service organisations. The Microsoft Dynamics 365 Field Service (formally FieldOne Sky) system provides state-of-the-art field service management software to address these challenges.
Recognising the disruption driven by Mobility, Cloud, and Big Data required a revolutionary solution, Microsoft Dynamics 365 Field Service harness's these new technologies. It provides a comprehensive feature set, open architecture for simplified integration, flexible deployment options, and on-demand configuration.
These features combined are able to drive rapid implementation, maximum adaptability, and the fastest Return on Investment in the industry.
Microsoft Dynamics 365 Field Service is an agile, end-to-end software platform supporting all phases of field service management (FSM). Our field service software strengthens the Microsoft Dynamics platform and provides customers with a faster deployment experience and simpler, more robust configuration and modification capabilities.
- State-of-the-art routing and scheduling
- Advanced work process automation
- Robust reporting and business intelligence
- Flexible customer and partner communication capabilities
- Manages multiple volumes of assignments
- Improves visibility between dispatch and mobile resources
- Facilitates the optimal allocation to varying jobs in disparate locations
Microsoft Dynamics 365 Field Service offers the most flexible options for deployment of field service software, including true cloud, on-premise, or hybrid deployment models.
Microsoft Dynamics 365 Field Service true cloud solutions include dedicated cloud on Microsoft Azure and multi-tenant cloud through Microsoft Dynamics CRM Online. Microsoft has vast experience building and operating many of the world's largest cloud-based services and data centers. They deliver trusted and secure cloud platforms compliant with world-class industry standards.
The Microsoft Dynamics 365 Field Service cloud application is also available for on-premises deployment in your data centre, providing the same multi-tenant platform to host your workloads and apps in a private cloud. We also offer the option to migrate from one deployment model to another, providing you with maximum flexibility.
Evaluating Microsoft Dynamics 365 Field Service Software Options
When it comes to increased productivity, reduced costs, and improved customer experience, basic features such as schedule boards, dispatching & routing, work order management, and automatic billing are imperative in a Field Service Management software solution. There is also some inherent issues that need to be considered and assessed, including:
- Development costs
- Implementation time
- Third party integration
- Mobile applications and updates
- Deployment decisions
To find out how to properly assess Field Service Management product offerings and avoid the 5 key mistakes that could turn your project into a costly, time-consuming and frustrating experience, click here to request a copy of our free eBook - 5 Mistakes to Avoid When Evaluating an Enterprise Field Service Management Solution.