Enterprise-class automated scheduling and routing optimisation
The Automated Routing in FieldOne Sky maximises the utilisation of company resources, balancing basic factors including SLA’s, route conditions, field agent location, skills, expertise, situational severity, customer preferences, and adding any number of additional defined elements.
The routing engine optimises every job assignment decision, with complex algorithms that compare the potential outcomes of millions of permutations – and re-computes them all, every time schedules change, to ensure the right people, equipment, and resources are assigned, every time.
- Enables shorter SLA’s and better SLA performance
- Completely configurable by end-users
- Multiple scheduling policies
- Managers employees, teams, contractors, and assets
- Scalable to any size organisation