FieldOne Sky offers the native app capabilities your field agents need to provide customers the best service using any mobile device.
Sky Mobile Features:
Native apps for iOS, Android, and Windows Phones and Tablets
Leveraging the built-in features of each device, Sky Mobile apps are richer and more secure than any browser-based application. Browser-based options are available for Legacy devices.
Central Management & Development Console
Remote administration with no-code customization. When business changes, quickly create new customizations once- with no coding - and instantly update to all mobile platforms. Central management of all users and devices (regardless of platform) including remote data wipe for lost or stolen devices.
Full Offline Capabilities
Sky Mobile’s native apps better access device resources for a more robust off-line user experience. Seamless store and forward capabilities coupled with optimized memory usage as well as the ability to leverage all device capabilities including barcode scanners, RFID readers, credit card readers, and more.
FieldOne Sky Mobile Application
Navigate to any of the features included in our native app including Leads, Opportunities, Accounts, and Cases (for CRM), Work Order Schedules, Customer Equipment, Product and Services Catalog, Product Inventory, Map of all Work Orders, and application Setup preferences.
Provide field agents with a multi-day calendar view of work order details that can be dynamically changed. Work orders are linked to customer and case history, installed product configurations, parts information, pricing, and more.
Intelligent Work Orders
Reduce work order and service report creation time with automated work processes. Data validation ensures data integrity and guided workflows increase the speed and consistency of service activities.
Increase field agent productivity and service revenue with visual representation of service opportunities in a geography. Color coding identifies scheduled appointments, preventive maintenance opportunities, existing customers, prospects and more.
Turn by Turn Directions
Reduce travel time and expenses with route planning using turn-by-turn directions
Work Order Execution
Capture all details in the field, on or offline, and update the status. Reassign tasks if necessary. Record time and activities. Order or enter parts and materials used manually or by barcode scanning. Perform and submit checklist, surveys, and inspections. Use diagnostic tools and image capture capabilities.
Access key information including customer contacts, equipment, past repairs or visits and more. Leverage service manuals, knowledge base and collaboration tools.
Capture signatures, generate invoices or collect payment with credit card processing, access promotion for up-selling or cross-selling capabilities.